Welcome to imscerts.in . Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our website, you consent to the practices described in this policy.
Information We Collect
We collect the following types of information:
- Personal Information: This includes your name, email address, phone number, and other identifiable information you provide when you register on our site or contact us for services.
- Payment Information: We collect payment details necessary to process your transactions securely.
- Usage Data: We collect information about your interactions with our website, including your IP address, browser type, pages visited, and the date and time of your visits.
How We Use Your Information
We use your information for the following purposes:
- Service Delivery: To provide and improve our services, process transactions, and communicate with you.
- Customer Support: To respond to your inquiries and provide customer support.
- Marketing: To send you promotional materials and updates about our services. You can opt out of these communications at any time.
- Legal Compliance: To comply with legal obligations and enforce our terms and policies.
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Trusted third-party companies that assist us in operating our website and providing our services, under strict confidentiality agreements.
- Legal Authorities: If required by law or to protect our rights, property, or safety, we may disclose your information to relevant authorities.
Data Security
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of any inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal and contractual obligations.
- Opt-Out: Opt out of marketing communications at any time.
Refund Policy
We offer a 100% payment refund if authentication fails in any section of our service. Customer satisfaction and security are our top priorities.
Eligibility Criteria –
Define what constitutes an authentication failure and under what circumstances a refund will be issued.
Example: “An authentication failure is defined as the inability to access any part of our service due to incorrect or failed authentication mechanisms (e.g., accepted failures by any party, failed in Tender authentication). This does not include issues related to user error or misinformation by any Certification competitors on the user’s part.”
Refund Conditions –
the conditions under which a refund will be granted.
Example:
The refund applies only to the affected service period of 3 years .
Refunds will be processed within 5 business days after the request has been approved.
The refund will be issued to the original payment method.
Thank you for considering Imsc Certifications. We appreciate your time and interest.
Process for Requesting a Refund –
Contact Support: Customers must contact our support team at info@imscerts.in within 2 days of the authentication failure.
Provide Details: Include a detailed description of the issue, any error messages received, and steps taken to resolve the issue.
Review Process: Our team will review the request and attempt to resolve the issue within 2-3 business days.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website. Your continued use of the site after such changes constitutes your acceptance of the new policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: info.imscerts.in